Introduction

Queries may be issued from DIRC regarding any clarification or issues related to an ARCOS submission. Queries may be used to confirm information or request additional image submissions.  When queries are issued from DIRC, an email notification is sent to all site personnel (with ARCOS accounts).  This notification email is sent to inform the site personnel to review the queries in the ARCOS web portal.

Queries issued may be related to:

• Study visit submissions
• System certifications
• Photographer qualifications
• Equipment records
• Photographer records

When DIRC receives submissions from sites, a review process is performed that consists of checking information and/or uploaded files. The checks may include checking the accuracy of supplied information against file metadata and completeness of submissions for various requirements (e.g. quality, regulatory, study-specific, etc.).

Next Article: Query Process Overview